Tri Lite, Inc COVID-19
At Tri Lite, our hearts go out to everyone affected by the COVID-19 pandemic. We are committed to doing everything we can to ensure the health and wellness of our customers, partners, and employees. Friday, March 20, 2020, Illinois Gov. J.B. Pritzker issued a "stay at home" order for the entire state starting Saturday, March 21, 2020, with the exception of State defined Essential Businesses and Operations, which are encouraged to remain open.
As a supplier to Essential Businesses, Tri Lite manufacturing facilities are stepping up to the challenge by supporting the continued operations of our Essential Business partners. Shipments to Emergency Services Manufacturing customers will continue. For the duration of this "stay at home" order our Customer Service, Marketing, Sales, and Accounting Departments will be manned by staff working from home. Normal business operations will resume as soon as Illinois' "stay at home" order is lifted. Until then, our service staff members can enter orders for future shipments, as well as provide price quotes, freight estimates, and technical support. Our entire team is still committed to great customer service.
Contact a customer service associate with any questions you may have via email during regular business hours, Monday - Friday, 8AM - 5PM CST.
Kristi Lichtenberger: Kristi@triliteinc.com
Norma Ortega: Norma_Ortega@triliteinc.com
If you call our telephone number, please leave a voice message that includes both your phone number AND email address. We will follow up as soon as possible.
Contact us by phone: 773-384-7765
If you have an open order, a customer associate will be in touch with you. Please be patient as we work through this process. As we continue to gather more information and monitor the situation, we will keep you informed and provide updates as changes occur.
If you have questions or concerns, please address them directly to firstname.lastname@example.org.